Terms & Conditions

Our E-commerce Website "mapndocprint.in"
Terms & Conditions
We are : "Cambridge Digital Printers trading As www.mapndocprint.in"
You are: A user of our Website.
By ordering any Goods from this Website you have entered into a binding Agreement with "Cambridge Digital Printers trading As www.mapndocprint.in"and have agreed to be bound by these Terms & Conditions.

1. Definitions

"Agreement" is a reference to these Terms & Conditions, the Privacy Policy, any order form and payment instructions provided to you "Goods"” is a reference to any goods which we may offer for sale from our Website " www.mapndocprint.in" from time to time "Privacy Policy" means the policy displayed on our Website www.mapndocprint.in which details how we collect and store your personal data "Service" or "Services" is a reference to any service which we may supply and which you may request via our Website mapndocprint.in "you" "your" and "yours" are references to you the person or Company accessing our Websites and ordering any Goods or Services from the Websites as a private individual or as a trading Company. "we", "us" and "our" are references to "Cambridge Digital Printers trading As www.mapndocprint.in" "Website" is a reference to our Website www.mapndocprint.in on which we offer our Goods or Services.

2. Ordering

  1. Any contract for the supply of Goods or Services from this Website is between you and "Cambridge Digital Printers trading As www.mapndocprint.in". You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are your own credit or debit card and that you have sufficient funds to make the payment.
  2. When ordering from this Website you will be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to any third party.
  3. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
  4. Any order that you place with us is subject to product availability and acceptance by us. When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. If the Goods are not available we will also let you know by email promptly.
  5. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future without notice, but will honor the Website price published at the time of online order and payment. We also reserve the right to alter the Goods or Services available for sale on the Website and to discontinue any product line or service.
  6. The contract for the Goods or Services will be accepted at the time of dispatch of your order. You must inform us immediately if any details are incorrect. If your order has not been accepted you will be notified of this by email promptly together with the reasons.

3. Prices and Payment

  1. All prices listed on the Website are exclusive to Customers using the Website by submitting an order, uploading files and paying for work in full online. Other methods of submitting an order and payment for work may incur additional charges to reflect the increased costs to us in processing the order. All prices published are correct at the time of publication however we reserve the right to alter these in the future without notice. All prices for Goods & Services are exclusive of delivery charges.
  2. The total price for Goods or Services ordered, including delivery charges, will be displayed on the Website at time of payment and checkout. Full payment must be made in order for the checkout process to be completed and order accepted. No Goods will be dispatched without full payment being made.
  3. All payments made online are secure using your debit/credit card details which will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also do security checks to confirm it is you making the order.
  4. All prices published on the Website apply on the condition that the order data on which the prices are based does not change after the order has been placed. Costs caused by subsequent changes instigated by you will be charged separately.

4. Delivery

  1. Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. The following Postal Pins are outside of a Next Working Day service and can only be offered on a 5-7 Working Days Service from date of shipping.
  2. Time is not of the essence for the delivery of any Goods or Services supplied under this Agreement.
  3. All orders are delivered by a reputable courier. We will make every effort to deliver within the time stated, however we will not be liable for any loss caused to you by late ordering. Certain couriers that we use (but not all) provide a tracking reference number and predicted delivery window. If the Goods are not delivered within the estimated delivery time quoted, you should first contact the courier company quoting the tracking number details provided.
  4. No refunds of the delivery charge are made for late deliveries.
  5. Incomplete orders must be notified to us within 3 working days of delivery. We will either arrange for the missing items to be delivered to you at no extra cost or refund you the original cost of the missing items.
  6. All risk in the Goods shall pass to you upon delivery.
  7. If you fail to accept delivery of the Goods at the time they are ready for delivery, or we are unable to deliver the Goods at the nominated time due to your failure to provide appropriate instructions, documentation, licenses, consents or authorizations, then the Goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such Goods shall pass to you. Any storage, insurance and other costs which we incur as a result of the inability to deliver the Goods shall be your responsibility and you shall indemnify us in full for such cost.
  8. You must ensure that at the time of delivery of the Goods adequate arrangements, including labour and access where necessary, are in place for the safe delivery of the Goods. We will not be held liable for any damage, cost or expense incurred to the Goods or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.
  9. Where delivery is outside the India, you may be liable to pay additional tax or duty once the Goods reach your country. This may vary from country to country. Please contact your local customs office for more information.
  10. Please note that Goods may be subject to inspection by your local customs office where delivery is outside the India.
  11. Delivery prices published on the Website are for delivery to a single address in the INDIA Only excluding the Jammu and Kashmir, North East, Daman And Dew, DADAR Haveli.

5. Your Information

  1. Where we have requested information from you to provide Goods or Services you agree to provide us with accurate and complete information.
  2. By placing an order for Goods and Services with us, you are consenting to your details to be used for accounting and marketing purposes by us. These details will be kept by us even after our trading relationship has terminated. We may use this data to let you know about Goods and Services similar to those provided previously and any other matter that we consider to be of interest to you as a customer.

6. Limitation of Liability

  1. Great care has been taken to ensure that the information available on this Website is correct and error free. We apology for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
  2. We disclaim any and all liability to you for the supply of the Goods and Services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
  3. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.
  4. We shall not be held liable for any failure or delay in performing Services or delivering Goods where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.
  5. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.
  6. We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

7. Copyright

  1. Responsibility resides with you for obtaining all necessary authorities and consents to reproduce (non-exhaustively) artwork, illustrations, designs, photographs, copyright text and the like (“Materials”) prior to instructing Us to reproduce the same.
  2. You shall indemnify and hold blameless Us against all demands, actions, costs, expenses, (included but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (included but not limited to the defence of such claim) that the reproduction of the Materials by Us infringes the intellectual property or other rights of any third party or misuses confidential information of a third party.
  3. This Website contains material which is owned by or licensed to us. This material includes, but not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

8. Illegal Matter

  1. We shall not be required to print any matter which in our opinion is or may be of an illegal or libelous nature or an infringement of the proprietary or other rights or any third party.
  2. Without prejudice to Reference 11 above, you shall indemnify and hold us harmless against all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of the work it is required to produce pursuant to a customer order being or alleged to be defamatory.

9. Variation to Terms and Conditions

  1. These terms and conditions may be amended from time to time. The latest version of these terms and conditions may be accessed via the Website.

10. General

  1. We may subcontract any part or parts of the Services or Goods that we provide to you from time to time and we may assign or innovate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
  2. We may alter or vary the Terms and Conditions at any time without notice to you.
  3. Payment must be made at the time of ordering the Goods or Services from us. Failure to pay on time will result in either the cancellation of your order or a late payment charge which shall be calculated as interest on the amount due at a rate of 5% over our bank’s lending rate. Interest will be charged on a daily basis from the date of invoice to the date of actual receipt of payment in cleared funds.
  4. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.
  5. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
  6. These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of India. The parties hereto submit to the exclusive jurisdiction of the courts of Lucknow India Only.
  7. No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
  8. It is not intended that the undertakings and obligations of the parties set out in this Agreement shall be for the benefit of and capable of being enforced by any other person by virtue of the Contracts (Rights of Third Parties) Act 1999.
  9. Full Colour Printing - All reasonable efforts will be made by us to obtain the best possible colour reproduction on your Work but variation is inherent in the printing process and it is understood and accepted as reasonable that We shall not be required to guarantee an exact match in colour or texture between your photograph, transparency, proof, Electronic File, Print Ready File, previously printed matter (whether printed by us or by a third party) or any other materials supplied by us and the finished Work. It is accepted and understood that Pantone colours (also known as spot colours) shall not be accurately reproduced due to the inherent nature of the full colour printing process.
  10. Preliminary Work - All Preliminary Work carried out by us at your request, whether experimentally or otherwise, shall be charged.

11. Cancellation and refund

  1. You must notify us immediately by email at info@mapndocprint.in if you decide to cancel your Order, quoting your order number.
  2. We cannot guarantee that we will be able to stop your Goods being produced once we receive notice of cancellation as they may have entered the production cycle.
  3. On cancelled Goods we will only charge you for any materials purchased for the contract and any Preliminary Work or Work already undertaken up to the time of cancellation, subject to a minimum charge of 20% of total order value.

12. Returns

Due to the bespoke made-to-order nature of the printed Goods offered on www.mapndocprint.in you shall not be entitled to any refund or credit for goods correctly supplied. In the unlikely event of any shortcomings or defects in goods supplied, these must be notified to Cambridge Digital Printers in writing by email at info@mapndocprint.in within 3 days of delivery and all such goods must be returned to Cambridge Digital Printers at your cost for inspection.

Our return shipping address is:
Cambridge Digital Printers
Ugf 19, Arohi Arcade
Sector 16, Indira Nagar
Lucknow - 226016

15. Complaints

  1. We take complaints very seriously and aim to respond to your complaints within 3 business days. All complaints should be addressed to complain@mapndocprint.in
  2. By clicking Register, you agree to our Terms and confirm that you have read our Terms and Conditions including our Privacy Policy.